e7ee Privacy Policy

Welcome to e7ee, Bangladesh's trusted online casino and sports betting platform. This Privacy Policy governs how we collect, use, disclose, and protect the personal information you provide when you access or use our website at https://e7ee.pro and all associated services, including Aviator crash games, live casino tables, BPL and IPL cricket betting, Teen Patti, Super Wheel, and hundreds of slot games.

By accessing e7ee and registering an account, you confirm that you have read and understood this Privacy Policy, and that you consent to the data practices described herein. If you do not agree with this policy, please do not use our platform. We are committed to maintaining the highest standards of data security and user confidentiality across all our services available to players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and everywhere across Bangladesh.

e7ee collects personal information in several ways depending on how you interact with our platform. We gather only what is necessary to provide you with a safe, fair, and enjoyable gaming and betting experience.

Registration and Account Information

• Full name, date of birth (to verify you are 21 or older), and gender
• Email address and mobile phone number (used for account communication and OTP verification)
• National ID or passport number for KYC verification purposes
• Username, password (stored in encrypted form), and preferred language settings

Financial and Payment Data

• bKash, Nagad, Rocket, and Upay mobile banking account numbers used for deposits and withdrawals
• Transaction IDs, deposit amounts, withdrawal requests, and betting history
• Visa and Mastercard partial card details (last 4 digits only) where card payments are used

Technical and Usage Data

• IP address, device type, browser type and version, operating system, and screen resolution
• Pages visited, time spent on the platform, game sessions, click patterns, and referral sources
• Cookies, local storage data, and session identifiers (see Cookies section below for full details)

e7ee uses the personal information we collect for the following specific, legitimate purposes. We do not use your data for any purpose beyond what is described here without first obtaining your consent.

• Account creation, verification, and ongoing management of your e7ee player profile
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard
• Delivering personalised bonus offers, promotions, and game recommendations tailored to your activity on e7ee
• Ensuring responsible gaming compliance, including monitoring for signs of problem gambling and enforcing deposit limits
• Fraud detection, anti-money laundering (AML) compliance, and identity verification to protect all users
• Sending transactional notifications (deposit confirmations, withdrawal updates, security alerts) via SMS or email

We process your data on the lawful bases of contractual necessity (to deliver the services you requested), legitimate interest (platform security and fraud prevention), and consent (for marketing communications). You may withdraw your consent for marketing at any time by contacting us at [email protected].

e7ee takes the security of your financial data extremely seriously. When you make a deposit or request a withdrawal using bKash, Nagad, Rocket, Upay, or any supported card provider, your transaction details are transmitted using SSL encryption protocols and are never stored in plain text on our systems.

For Visa and Mastercard transactions, only the last four digits of your card are retained in our system for reference purposes. Full card numbers are processed by our certified payment gateway partners and are never stored by e7ee directly. All payment partners operating with e7ee are required to meet strict data security standards comparable to PCI-DSS guidelines.

e7ee uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files placed on your device that help us recognise your browser, remember your preferences, and understand how you navigate the site. The types of cookies we use include:

• Essential cookies — required for core functionality such as session management, login state, and security checks
• Analytical cookies — help us understand which games, pages, and features are most popular among our Bangladesh players, so we can improve the platform
• Preference cookies — store your language, currency display, and notification settings so you do not need to re-enter them on each visit

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling cookies may affect certain features of the e7ee platform, such as automatic login and personalised game recommendations. Continued use of the platform after being informed of our cookie practices constitutes your consent to their use.

e7ee does not sell, rent, or trade your personal data to any third party for their independent marketing purposes. We may, however, share limited data with carefully selected third parties in the following circumstances:

• Payment processing partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) — solely for the purpose of completing your requested financial transactions
• Game providers (including Spribe, Pragmatic Play, Evolution Gaming, NetEnt, Ezugi, Microgaming) — limited technical session data required to load and run games
• Regulatory or law enforcement authorities — if required by applicable law, court order, or to protect the rights, property, or safety of e7ee and its users

In every case where data is shared with a third party, we require those parties to maintain strict confidentiality and to use your data only for the specific purpose for which it was shared. We do not permit third parties to use your data for their own marketing or commercial purposes without your explicit prior consent.

As a user of e7ee, you have specific rights in relation to your personal data. We are committed to honouring these rights in a timely and transparent manner. To exercise any of the rights listed below, please contact us at [email protected] with the subject line 'Data Rights Request'.

Right to Access

You have the right to request a copy of all personal data we hold about you, including account details, transaction history, and any communications we have on file. We will respond to verified access requests within 30 calendar days.

Right to Rectification

If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it without undue delay. You may also update certain details directly through your e7ee account profile settings.

Right to Erasure

You may request the deletion of your e7ee account and all associated personal data. Please note that we may be required to retain certain records (such as transaction logs and KYC documentation) for a legally mandated period before complete erasure can be carried out. We will inform you of any such obligations at the time of your request.

Right to Restrict Processing

In certain circumstances, you may request that we restrict or pause the processing of your personal data — for example, if you are contesting the accuracy of your data or objecting to the legal basis on which we are processing it. We will suspend processing while your request is under review, unless we have compelling legitimate grounds to continue.

e7ee retains your personal data for as long as your account remains active or as required to provide you with our services. Once you close your account, we will begin the process of anonymising or deleting your personal data, subject to the retention periods outlined below.

Transaction and financial records are retained for a minimum of five years following the date of the last transaction to meet anti-money laundering (AML) and financial compliance obligations. KYC documentation is retained for a minimum of five years after account closure. Marketing preferences and communication records are retained for 12 months after the last interaction unless you request earlier deletion.

e7ee is an adult-only platform. Our services are strictly available to individuals who are 21 years of age or older. We do not knowingly collect, store, or process any personal data from persons under the age of 21. Age verification is a mandatory step during account registration, and we may request additional documentation to confirm age where we have reasonable grounds to suspect a user may be underage.

If we become aware that personal data has been collected from an individual under 21 without proper verification, we will take immediate steps to delete such data and close the associated account. If you are a parent or guardian and believe your child has registered on e7ee, please contact us immediately at [email protected] so we can act promptly.

e7ee reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or the services we offer. When material changes are made, we will notify registered users via email or by posting a prominent notice on the e7ee website at least 7 days before the changes take effect.

Your continued use of e7ee following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we are protecting your information. The 'Last Updated' date at the top of this page will always reflect the most recent revision.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way e7ee handles your personal data, our support team is available to assist you. We are committed to resolving all privacy-related queries promptly and transparently.

You can reach us at [email protected]. Please include your registered username and a brief description of your request so we can assist you efficiently. We aim to respond to all privacy-related correspondence within 48 hours during Bangladesh Standard Time (BST, UTC+6) business hours.