Terms & Conditions

1. Introduction

Welcome to e7ee, Bangladesh's trusted online casino and sports betting platform. These Terms & Conditions ("Terms") govern your access to and use of the e7ee website, mobile interface, games, promotional offers, and all associated services (collectively, the "Platform"). By registering an account, making a deposit, or otherwise using the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms in their entirety.

These Terms constitute a legally binding agreement between you (the "User" or "Player") and e7ee. If you do not agree with any part of these Terms, you must immediately cease all use of the Platform and close your account. Accessing the Platform from any jurisdiction where online gambling is prohibited is entirely your own responsibility.

e7ee is committed to providing a safe, fair, and entertaining gaming experience for all players in Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond. We offer Aviator crash games, live casino tables, BPL and IPL cricket betting, Teen Patti, Super Wheel, and hundreds of slots. All gameplay is governed by certified RNG systems and fair-play standards.

2. Eligibility & Age Restriction

To register and use the e7ee Platform you must meet all of the following eligibility criteria without exception:

• You must be at least 21 years of age. e7ee strictly enforces a 21+ only policy. Underage gambling is illegal and will result in immediate account termination and forfeiture of any funds.
• You must provide accurate, complete, and current personal information at the time of registration and keep it up to date thereafter.
• You must not be a resident of any jurisdiction where access to online gambling services is prohibited by local law.
• You must not be acting on behalf of another person and must be opening the account in your own name and for your own personal, non-commercial use.

e7ee reserves the right to request documentary proof of age and identity at any time. Failure to comply with a verification request within the stipulated timeframe may result in account suspension pending review.

3. Account Registration & Security

Each player is permitted to hold only one active account on the e7ee Platform. Duplicate accounts are strictly prohibited and will be merged or closed, with any associated bonuses voided. Registration requires a valid mobile number or email address, and you must create a strong, unique password that you do not share with any third party.

Account Security Obligations

You are solely responsible for maintaining the confidentiality of your login credentials. You agree to:

• Never share your username or password with any other person, including friends or family members.
• Notify e7ee support immediately at [email protected] if you suspect any unauthorised access to your account.
• Log out of your account after each session, particularly when using a shared or public device.

e7ee cannot be held liable for losses resulting from your failure to maintain the security of your login credentials. All activity performed from your account is considered your responsibility unless you have promptly reported a breach.

4. Deposits & Withdrawals

e7ee supports a range of payment methods tailored for players in Bangladesh. All financial transactions are processed through secure, encrypted channels. It is your responsibility to ensure that the payment method you use belongs to you and that funds deposited are not derived from any unlawful activity.

Deposit Rules

The following rules apply to all deposits made on the e7ee Platform:

• Minimum and maximum deposit limits apply and are displayed at the point of transaction. These limits may vary depending on the selected payment method (bKash, Nagad, Rocket, Upay, Visa, Mastercard).
• Deposits are credited to your account in Bangladeshi Taka (৳ BDT). Currency conversion fees, where applicable, are the responsibility of the player.
• e7ee reserves the right to conduct additional identity checks before processing a deposit if suspicious activity is detected.
• Deposits made by third parties on your behalf are not accepted and will be reversed where possible.

Withdrawal Rules

Withdrawal requests are processed subject to the following conditions:

• You must complete full KYC (Know Your Customer) verification before your first withdrawal can be processed. This typically requires a valid government-issued photo ID.
• Any active wagering requirements attached to bonus funds must be met in full before a withdrawal request linked to those bonus funds will be approved.
• Withdrawals to bKash, Nagad, and Rocket are typically processed within 24 hours. Processing times for card withdrawals (Visa, Mastercard) may take 3-5 business days.

5. Bonuses & Promotions

e7ee offers a variety of bonuses and promotional offers to both new and existing players. All bonuses, including the welcome bonus, free spins, reload bonuses, and seasonal promotions (such as those tied to Eid, BPL, and IPL), are subject to the specific bonus terms communicated at the time of each offer.

The following general conditions apply to all bonus offers unless otherwise explicitly stated:

• Bonuses are credited to a separate bonus wallet and cannot be withdrawn directly. Winnings derived from bonus play are transferable to your main wallet only after all rollover conditions have been satisfied.
• Each player is entitled to claim each bonus offer only once unless the promotion explicitly states otherwise. Attempting to claim the same bonus multiple times using duplicate accounts will result in disqualification.
• e7ee reserves the right to modify, suspend, or terminate any bonus or promotional offer at any time and without prior notice.
• Bonuses are valid only for the games and time periods specified in the applicable promotion. Expired bonuses and associated winnings will be voided without compensation.

In cases where e7ee reasonably suspects that a bonus is being abused — including through matched betting, arbitrage betting, or the use of automated software — the company reserves the right to withhold bonus winnings, close the account, and recover any funds already withdrawn in connection with the abuse.

6. Prohibited Activities

The following activities are strictly prohibited on the e7ee Platform and may result in immediate account suspension, permanent banning, and/or legal action:

• Using automated bots, scripts, exploits, or any third-party software to gain an unfair advantage over the platform or other players.
• Providing false or misleading information during registration, identity verification, or any communication with e7ee support staff.
• Engaging in any form of collusion, chip dumping, or coordinated cheating with other players to manipulate game outcomes.
• Attempting to launder money or use the platform for any fraudulent financial activity, including the use of stolen, cloned, or unauthorised payment credentials.
• Registering or operating multiple accounts, whether under the same or different identities, for the purpose of claiming multiple bonuses or circumventing account restrictions.

e7ee cooperates fully with law enforcement authorities and regulatory bodies. Where criminal activity is suspected, player data may be disclosed as required by applicable law.

7. Intellectual Property

All content on the e7ee Platform — including but not limited to logos, graphics, game interfaces, software code, marketing text, promotional imagery, and the overall site design — is the exclusive intellectual property of e7ee or its licensed content providers. No part of the Platform may be reproduced, distributed, modified, publicly displayed, or commercially exploited without the prior written consent of e7ee.

The e7ee brand name, logo, and associated trademarks are protected marks. Unauthorised use of any e7ee trademark in any context — online, print, or otherwise — is strictly prohibited and may result in civil or criminal liability.

8. Responsible Gaming

e7ee takes responsible gaming very seriously. Gambling is intended to be an entertaining leisure activity, and we are committed to helping players who may be experiencing difficulties. If you feel that your gambling is no longer under control, we strongly encourage you to make use of the tools available on our Responsible Gaming page.

Players who wish to manage their gambling activity may request any of the following measures at no cost by contacting our support team:

• Deposit limits: set daily, weekly, or monthly caps on the amount you can deposit into your e7ee account.
• Time-out: take a short break from the platform for a period of 24 hours, 7 days, or up to 30 days.
• Self-exclusion: permanently close your account and block access to the e7ee Platform for a minimum period of six months or indefinitely.

9. Limitation of Liability

To the fullest extent permitted by applicable law, e7ee, its directors, employees, affiliates, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Platform. This includes but is not limited to loss of profits, loss of data, loss of goodwill, service interruptions, or any other commercial or financial losses.

The Platform is provided on an 'as is' and 'as available' basis. e7ee makes no warranty, express or implied, that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. In the event of a technical malfunction that affects a game result, e7ee reserves the right to void the affected bets and refund the corresponding stakes.

10. Amendments to These Terms

e7ee reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, we will notify registered users via email or a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.

Your continued use of the Platform following the posting of revised Terms constitutes your acceptance of those changes. If you do not agree to the revised Terms, you must stop using the Platform immediately and may request account closure by contacting our support team.

11. Governing Law & Dispute Resolution

These Terms & Conditions are governed by and construed in accordance with applicable laws. In the event of any dispute arising out of or in connection with these Terms, both parties agree to first attempt resolution through good-faith negotiation. If a resolution cannot be reached informally, the dispute shall be referred to binding arbitration. e7ee's decision on all matters relating to the Platform, including game outcomes, bonus eligibility, and account status, is final and binding subject to this arbitration provision.

12. Contact Us

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the e7ee support team. Our team is available 24/7 to assist you.

Email: [email protected] (plain text — not a clickable link). We aim to respond to all enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6).